Customer Engagement & Support System

Pro-Briefing Tips (Read First!)

Customer Base: Be specific (e.g., 'Busy Moms', 'Enterprise CTOs').
Tone: Should you sound like a best friend or a professional consultant?
Advanced Assets: Select 'Visual Customer Journey' in Section 3 for a mermaid.js flowchart.

Load a Workflow Preset

1. The Customer Briefing

Business / Product *

Customer Base *

Support Goal *

2. Select Core Artifacts *

Customer Segment & Persona Builder Identifies key customer archetypes and their specific communication preferences. Customer Engagement Plan Creator Maps out a proactive communication calendar (newsletters, check-ins) for the lifecycle. Customer Service Response Generator Drafts empathetic, professional "Swipe Files" for common issues (refunds, bugs). Feedback Survey & Insight Summary System Creates survey questions and a framework for analyzing customer feedback. Customer Loyalty & Retention Message Planner Plans specific win-back campaigns and loyalty rewards messaging.

3. Generate Advanced Assets (Omni-Modal)

(Optional) Generate code, structured data, and visual tools.

Visual Customer Journey Map (HTML/Mermaid) Generates a visual flowchart (Mermaid.js) tracking the customer experience from awareness to advocacy. Support Script Library (JSON) Generates a structured JSON database of pre-written responses, ready for import into helpdesk tools. Feedback Analysis Dashboard (CSV) Generates a CSV template with formulas/structure for tracking Net Promoter Score (NPS) and sentiment.

4. Your Tool Stack

Support Channels / Tools

Pro-Tip: Adding 'Twitter' will generate shorter, social-friendly responses.

5. The Direction

Support Tone

Context / Pain Points (Optional)

Customer Engagement & Support System

PRO

A 5-agent workflow to professionalize support, map customer journeys, and boost retention.

What This Workflow Does

This system acts as your AI Customer Success Manager. It creates personas, drafts empathetic responses for tough situations, plans engagement campaigns, and builds feedback loops to keep you improving.

Generate Any of These Artifacts

Customer Segment & Persona Builder
Customer Engagement Plan Creator
Customer Service Response Generator
Feedback Survey & Insight Summary System
Customer Loyalty & Retention Message Planner

Your Workflow Program is Ready

Copy this program and paste it into your preferred LLM.

Your Briefing Snapshot

BUSINESS

CUSTOMER BASE

CONTEXT

Generated Program

How to Use This Program

Click "Copy Program" above.
Paste the entire program into your preferred LLM (ChatGPT, Claude, Gemini, etc.).
The AI will execute the workflow and generate all your requested artifacts.
Pro-Tip: Save the program to a `.txt` file to create your own reusable library of expert "recipes".

Data Privacy Notice

This tool is for generating response templates and strategies. Do NOT paste actual customer PII (names, emails, phone numbers) into this tool or the AI chat. Use placeholders like [Customer Name].